All orders placed before noon EST will be processed the same business day. Orders placed after noon EST will be processed the following business day. All interior items are available to ship right away unless otherwise noted in the product's description. You will receive an email within 24 hours of placing your order online with an exact ship date. Most jewelry is available to ship right away. The maximum wait time is one week. Please email us at firstname.lastname@example.org if you would like to know the availability and ship date of the item before placing an order.
Domestic Online Orders
All orders ship from New York City.
All domestic (excluding Hawaii and Alaska) jewelry purchases over $200 are eligible for free UPS Ground shipping.
All jewelry purchases over $1,500 ship signature required.
Domestic orders (excluding Hawaii and Alaska) ship via UPS.
Store Pick-Up is available during check out. If this option is selected, we will send you an email when your order is ready for pick up.
Bike Messenger in Manhattan service is available for all deliveries below 100th Street in Manhattan only.
For all tabletop items, shipping rates will be calculated at checkout based on size, weight, and destination.
International Online Orders
All international orders and orders to Hawaii and Alaska ship via USPS and are final sale.
Shipping rates are calculated at checkout based on size, weight, and destination. Customers are responsible for taxes, tariffs, and fees. Still House is not responsible for items held at customs. We recommend tracking your order diligently using the tracking number provided via email.