Still House does not offer refunds. If you are unhappy with your order you can return items within 14 days for exchange or store credit. Store credit does not expire. Items must be unused and in original condition.
Still house is not responsible for return shipping costs. If you live in New York you are welcome to bring items you would like to exchange to our shop.
We hold the right to deny exchanges or store credit if the merchandise returned does not meet our requirements.
Any further inquiries should be directed to info@stillhouseNYC.com or (212) 539-0200 Returns should be addressed to:
117 East 7th Street
New York, NY-10009